Contact
Talk to a human.
We coordinate your care, your plan, and your billing so it feels like one experience — but different teams own different things. Pick the channel that matches your question and you'll reach the right people faster.
This isn't for emergencies
If you have a medical emergency, call 911 or go to the nearest emergency room. This service is not monitored for urgent or emergency care.
Reach the right team
Clinical questions
Message your clinician
In the patient portal after you sign in. We can't give medical advice by email.
Billing, refunds & subscription
[OPENLOOP_SUPPORT_CHANNEL]
Handled by patient support through our merchant of record.
Privacy & data requests
privacy@peptos.life
Access, delete, correct, or opt out of your data.
Accessibility
accessibility@peptos.life
Report a barrier or ask for an accommodation.
Legal notices
legal@peptos.life
Formal legal correspondence and notices.
Press & media
press@peptos.life
Interviews, fact-checks, and media requests.
Partnerships & affiliates
partners.html
Clinics, creators, and referral partners.
Everything else
hello@peptos.life
General questions — or use the form, we route it for you.
Patient support 7 days a week7am–7pm CST All 50 states + D.C.
Send us a message
Not sure who to ask? Tell us what's going on and we'll route it.
Peptós.LIFE provides the website, your plan, and non-clinical support; licensed clinicians and pharmacies provide your care. Here's exactly who's responsible for what.
Mailing address for legal notices: [REGISTERED_AGENT_ADDRESS]